The Haute Couleur appointments are held exclusively in the experimental studio in the boutique at 21 Galerie Véro-Dodat.
During the first appointment, the customer’s “chromatic measurements” are taken to ascertain the shade closest to her skin tone, the most suitable texture, the perfect formula. This first step will determine the research work done by the colorists.
Between ten days and three weeks are required, according to the developmental difficulty, to produce a whole range of sample shades.
The customer is then invited for her first “fitting”. During this appointment, different suggestions are offered, this time tailored to perfectly match the required need. At the end of this appointment, two or three samples are selected so that they can be tested for several days in order to assess and finalize the perfect choice.
As soon as the customer has agreed on their preferred choice, the product is manufactured in an amount equivalent to one year's use. The product codes are carefully preserved in the laboratory so that they can be reproduced on request, without the customer having to return to the boutique.